This Posterous is Out of Service

I've stopped using Posterous and am now blogging at http://joseph.by . See you there!

-J

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Does the world need product managers anymore?

Programmers write code, QA specialists (really just a specialized kind of programmer) make sure that it works, designers create flows, layouts, copy and graphics, and sales people sell. Sure, someone needs to keep an eye on costs and revenues, and manage the business - but that's not what most product managers do.

So do we really need product managers? Or do we just need someone to make sure that someone is leading the team and taking accountability for delivering something that consumers want and customers pay for? This seems to be the approach that Facebook takes.

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There is no greater pleasure than the absence of pain...

...but there's more to building a great product than just addressing pain points. Pain points make for good features, but passion makes for good (and hopefully great) products. flickr helped people who loved photos showcase their photos; twitter helps people follow things they care about. Apple and BMW create products that ignite passion as well as serve it.
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Yahoo's terrible M&A track record

Yahoo is like your yuppie friend who takes up triathlons. He just keeps spending money on fancy gear, thinking that it will make him them competitive. But then the gear just sits in the garage for years until his wife finally makes him sell it on Craigslist.

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Why I switched from blogger

1. I need something that could accomodate things longer than 140 characters.

I haven't written a blog post since August. When I do write something, my posts tend to be short - I try to call out a trend that I've noticed, give some context to a new piece of data or article, or simply elaborate on a link or photo that I enjoy and think others would find useful.

The integration between posterous and twitter feels more natural. With blogger, I had to conciously decide if something was a tweet or a post. With posterous, I'll try creating everything on posterous first, so that there's no limit to the length of the content or the amount of structured data or rich media I attach to it.

2. blogger is ugly

Google left blogger to seed years ago. True, it's possible to snazz-up your blog by creating your own template, or loading in one of the many that you can choose from, but I don't feel that it's worth the work. If I had years of posts, or thousands of readers, then perhaps it would be worth the effort.

I post for fun; I want to enjoy the experience of writing something and sharing it with the world. Posting - when I do post on the web - should be a pleasant experience. blogger isn't.

3. blogger feels like work

Whenever I clicked on "New Post" I was faced with a gaping maw of an edit box, into which I was expected to pour hundreds of words of brilliant, cogent writing. With posterous, I feel that much less is expected of me. I'm not sure if that's a good or bad thing, but it's closer to what I feel I need.

Also, in blogger I found that I was constantly struggling to manage media - coding links, creating thumbnails, etc. Posterous feels much lighter - almost disposable. If I don't like what I posted, I can always just delete the post - much like a tweet that I don't like.

And that's why I decided to give posterous and tumblr a try.

 

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The Economist - Redux

Hot on the heels of my earlier post, the New York Times talks about the Economist, and how it's been one of the only news magazines to grow in the past few years.

The Economist Tends Its Sophisticate Garden
Published: August 8, 2010
The Economist, a bible of world news with a heavy dose of business, seeks readers who see themselves moving up in the world. More...

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But will they keep playing Gershwin?

From my perspective, United Airlines had two things going for it: membership in Star Alliance, and that lovely arrangement of Rhapsody in Blue that they play as you board. Things got better when they aligned themselves with US Airways (America West, re-branded). I had received consistently good service from America West, and that seems to have carried over through the various mergers and bankruptcies. Plus, it's nice to be able to add a long connection in Vegas, so you can play a few hands on the way out of California.

So when United merged with Continental - another airline that I've had limited, but positive experiences with - I had hoped that the good guys were winning, and that I would finally be able to fly to all fifty states with a crew that had showered in the past 24 hours, on airplanes that had been built after the Reagan administration, and with lounges and cabins that didn't look like a south Florida day care after a Hurricane.

My faint hope began to fade this morning when I saw the new (yes, again!) United Airlines livery.

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Armin, in his fun post on Brand New, sums it up this way:

To be fair, there is nothing inherently wrong with the dull extended, bold sans serif that has been introduced but it represents a kind of corporate stubbornness to not admit that a perfectly decent extended, bold sans serif already exists that works perfectly with the word UNITED. Why create a poor man’s version of that is somewhat incomprehensible and then to tout it as “Ooh la la, it’s custom, baby” is gratuitously sans merit.

Yep. Someone at the client got what they paid for. It'll look even worse on a plane.

Oh well, there's always next time.

Updated --

Shanan reminded me of the old Saul Bass United logo ca. 1973. It looks so much better - even with the purple and orange. Put the white-on-black version on a 777 and you'd expect it to blast off and take you to the moon. (Image removed but still available here).
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economist.com redesign

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The Economist launched a new version of their homepage a couple weeks ago. Their designers had an interesting challenge – taking a premium, text heavy weekly and making it work on a web obsessed with the visual, social, and real-time.

They loosened the paywall, added more daily content updates, and moved the site away from being simply an online reflection of their print publication. You can read a description of the new design on their site. Here's my view.


What Works
Navigation
The top menu bar is clear, logical, and maps to the magazine sections with which I am familiar. The old design had a redundant left rail which has been removed, leaving room to showcase charts, breaking news, and video.

Organization
The centre column contains bundles of stories, each relevant to an important topic in the current week’s issue. This makes is very simple for me to scan the page, identify topics or sections of interest, and click through. This layout is maintained on the sub pages underneath (although the left most column disappears).

Fresher Content

The old website felt like a nearly static snapshot of the current print issue. The new design feels grounded in the print issue, but also feels more up to the minute. The content does evolve throughout the week. The current week’s issue identifies what’s important – the European banking system, for example – and then the website tracks new developments on each topic throughout the week.

What Doesn't
Top Stories
The image and three headlines near the top left of the page gives the Economist a large space to showcase it’s most current or important stories in a very visual way. It could benefit from some visual refinement; for example, the odd size of the image, and relatively large headline typeface, means that the space is often programmed with images that are badly cropped and headlines that seem too short.

Blogs

The content of these blogs is good and getting better. Lexington, Banyan, Charlemagne et. al. are incredibly smart and well informed, and it's fascinating to read their views as the week progresses. The site would benefit by better promoting the most relevant posts, and adding the links to the center column as individual articles. Their current position – in the narrow left rail, well below the fold – makes them feel like an afterthought. I can understand why they didn’t do this, since it would make the site feel less connected to the weekly issue – but they need to find a way to better integrate this

Typography and Clutter
The Economist websites have always made odd use of typeface and borders. The end result is a lot of odd whitespace shapes, and a general feeling that the repeated bits of the page – the header, promotional areas in the top right, and charts on the left rail – are just a collection of boxes. The home page needs “a day at the spa” to smooth out some of these wrinkles, and make these recurring elements feel more like part of a continuous whole.

All in all...

The redesign is a big step in the right direction. The execution is a bit rough in spots, but you can see that the team understands that they need to build on the excellent analytical writing to create a site that is a rational, well-thought out (if opinionated) intrepretation of current events. evolve over time. It's nice to see a publication that you love get so many things right.
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Pivot. Communicate.

It's been a long week. Starbucks finally announced my main project. I've been juggling calls with both India and California, taking care of the dog-in-law, and not sleeping much.

We're building a new kind of web UI on top of a lot of complicated technology platforms (location detection, a content management system, etc.). It's a fun change from my last two prducts (Yahoo! Toolbar and My Yahoo!), which both required engineering rebuilds of existing products with big audiences. We're working with great design teams - both external and in house - and are building something very, very pretty. Given where we are in the project, a few posts seemed really relevant.

On Tuesday Chris Dixon wrote a great post on Pivoting. He talks about the "Bridge over the River Kwai" problem, where entrepreneurs fall so in love with their engineering project that they lose site of the bigger mission. I've seen the same thing with engineering managers, product managers, and designers. Frequently. The only solution is to keep asking why and to listen to the answers. When you inevitably screw up because the product guys misheard the engineering manager, or the engineers misunderstood the designers, remember to solve the problem with better communication – not longer specifications! Overly-detailed specifications are usually a sign that something is very, very wrong with your approach to building software.

That's all. Time to crank through the rest of Friday before retiring to my deck with a book and a pillow.

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Location 2012

  • users are smart and motivated enough to figure this out, and don't mind sharing all of their location data, all the time, with everyone -- this is consistent with Scoble's belief in the end of privacy
  • carriers will sit back and just let this happen; carriers have been screwing up location based services since the dawn of the mobile web -- they could easily interfere and botch this, too, by pushing their own solutions and making it difficult for users to use alternatives
  • device manufacturers and users will continue to let all of the logic move to the cloud; phones are incredibly powerful computers, and will get even more so -- why not have my handset decide when to disclose my location, for whom and why?
Nevertheless, this is the most complete description of the future that I've seen to date, and is worth a read.
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